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Snooker API refund policy

Cancel any time; we refund our mistakes
Last updated 14 October 2026

The short version

Cancel any timeFrom your account. Access runs to the end of the period you paid for.
No refund as standardThe unused part of a period is not paid back.
We refund our mistakesA double charge, a charge after you cancelled, or a fault of ours we could not fix.

How it works

  1. 1Cancel from your account, if you want the plan to end.
  2. 2Ask for a refund with the form below. Refunds are asked for here only, never by email.
  3. 3The answer comes in My tickets and by email.

An approved refund goes back to the card it came from, through Stripe, and usually shows within 5 to 10 working days. A refund cancels any partner commission on that sale. Please talk to us before a chargeback: while a card dispute is open, the account can be paused.

Ask for a refund

Card charges appear as DEVELOPERDATA.NET. Billing questions: https://developerdata.net/support?tab=charge